Is customer data encrypted at rest?
High confidenceYes. Customer data stored within production systems is encrypted at rest using industry-standard encryption controls.
Information Security PolicySection 4.2 · Data Encryption
Approved evidence
Founding pilots open for European B2B vendors
Clear enterprise security questionnaires in hours, not days.
Turn approved policies, certifications and previous answers into evidence-backed questionnaire drafts, with citations and human review built into every response.
Built for European B2B software, AI, cloud and cybersecurity vendors.
QuestionProposed answerEvidenceConfidenceHuman approval
ACME_Bank_Security_Assessment.xlsx
Draft v2186 / 243 answers drafted
4 awaiting owner
Do you maintain a documented business continuity plan?
HighBusiness Continuity PlanSection 2.1
Is customer data used to train generative AI models?
Human review requiredNo approved evidence currently supports a definitive response.
Suggested owner: AI governance
Illustrative workspace with sample data. TrustCited is in customer validation; pilots run this workflow on real questionnaires.
The problem
The questionnaire is rarely the real problem. Finding trustworthy answers is.
Every enterprise deal runs into the same wall: security, privacy and AI questions that must be answered from sources nobody has time to verify. The work is scattered across inboxes, drives and memory, and the deal waits while people reconstruct it.
TrustCited is designed to turn scattered customer-trust knowledge into reusable approved evidence, so the next questionnaire starts from what your company has already verified.
- 1Enterprise customer sends questionnaire
- 2Sales searches previous files
- 3Security gets pulled into the deal
- 4Legal checks privacy questions
- 5Engineering answers technical questions
- 6Someone manually rebuilds the spreadsheet
- 7The deal waits
How it works
From approved evidence to a reviewable draft.
TrustCited drafts answers only from material your company has approved, and keeps a human in charge of everything that leaves the building.
- 01
Add approved evidence
Policies, certifications, previous questionnaires, architecture documentation and approved claims.
- 02
Bring the questionnaire
Start with Excel, Word or PDF customer-assurance requests.
- 03
Review evidence-backed answers
Each proposed response shows its supporting source and confidence.
- 04
Approve and deliver
Humans remain in control of external representations.
Evidence first
The answer is only useful if you can prove it.
TrustCited does not produce confident-sounding text. Every proposed answer carries its source document, the exact passage it came from, an approval state and a review date. When evidence is missing or stale, the answer says so instead of guessing.
ApprovedNeeds reviewInsufficient evidenceExpired evidence
This is the difference between a drafting tool and a trust tool. Answers that cannot cite approved evidence are flagged for a human, never silently filled in.
Answer detail
Approved- Question
- Is customer data encrypted at rest?
- Draft answer
- Yes. Customer data stored within production systems is encrypted at rest using industry-standard encryption controls.
- Source document
- Information Security Policy
- Exact evidence
Section 4.2: Customer data stored within production systems is encrypted at rest using AES-256 or stronger, with keys managed according to the key management procedure.
- Approval status
- Approved
- Last reviewed
- 12 Aug 2026
Use cases
One evidence layer across every assurance request.
The same approved material answers security, privacy, AI and procurement questions, consistently, in every deal.
Security questionnaires
Respond from approved information-security evidence.
Privacy and DPA reviews
Reuse approved privacy, subprocessor and data-processing information.
AI-use questionnaires
Answer enterprise AI-governance questions using documented company practices.
Vendor due diligence
Maintain reusable customer-assurance information across deals.
Customer trust requests
Create a reusable evidence layer for repeated enterprise questions.
Who it is for
Built for teams selling into serious enterprise procurement.
TrustCited fits the way vendor assurance actually gets produced: a few owners, many reviewers, one external answer.
Sales Engineering
Keep deals moving without waiting days for answers the company has already approved elsewhere.
Security
Respond from approved evidence instead of ad hoc messages, and review only the exceptions.
Legal & Privacy
Privacy, subprocessor and data-processing answers stay consistent and citable across customers.
Founders
See where customer-trust knowledge is thin before it blocks an enterprise deal.
Customer Trust
Own a reusable evidence layer instead of rebuilding it questionnaire by questionnaire.
Selling into banks, insurers, healthcare or government?
Those buyers send the heaviest questionnaires. Bring one and see how much of it your existing evidence already covers.
Request a pilot
Trust and security
Designed for security-sensitive workflows.
TrustCited is early, and we would rather be precise than impressive. These are the product and security principles the platform is being built on. Where something is a principle rather than a shipped feature, we label it as one.
Product principle
Tenant isolation
Customer evidence is designed to be isolated by workspace in the production product.
Product principle
Encryption
Production infrastructure is designed to encrypt sensitive data in transit and at rest.
Product principle
Explicit deletion
Deleting evidence removes it, including downstream copies such as caches and derived answers.
Product principle
Auditability
Drafts, approvals and changes leave a traceable history of external answers.
Design decision
Controlled model-provider access
Limited, documented provider access with no training on your data.
Live workflow principle
Human approval
Nothing is submitted externally without a person approving it.
Product principle
Minimal retention
Questionnaire material is kept only as long as the workflow needs it.
Design decision
EU-first infrastructure strategy
EU hosting is the default target for customer workloads.
We do not display certification badges we do not hold. Read the full security posture: Security at TrustCited
Pricing
Start with one real questionnaire.
Founding Pilot
Bring one real questionnaire. We process it against your existing evidence.
Final pricing depends on questionnaire volume and workflow requirements.
Bring the questionnaire currently stealing your team's time.
Send one real customer questionnaire and see what evidence-backed drafting looks like on your own material.